Product Installation and Return Statement (Important)
Our store is only responsible for providing automotive built-in navigation electronic accessories. The disassembly and installation costs incurred shall be borne by the customer (except for customers who pay the installation fee directly to our store). All customers purchasing products from our store are deemed to have acknowledged these terms.
For customers purchasing 4G global version navigation devices, if the device is returned due to personal reasons and the 4G SIM card has been activated, a deduction of 200 yuan for the card activation fee will apply (no deduction if not activated). Customers purchasing the 4G global version from our store are deemed to have acknowledged these terms.
Customers should promptly check the accessories after receiving the goods. Before installation, be sure to turn on the device and test all functions carefully. If dissatisfied, apply for a return as early as possible to avoid disassembly fees and machine wear and tear. Please retain the original accessories as much as possible to prevent inability to restore to original condition.
Before purchasing, customers should carefully confirm the model, year, and functions with customer service. Automotive built-in navigation products involve many unpredictable factors such as original car information matching, installation level, installation method, vehicle voltage, and wiring conditions, as well as customer usage habits. Our store does not bear the cost of disassembly and other fees arising from returns due to these reasons.
Our store sells Android navigation devices, 360-degree panoramic reversing images, rearview cameras, and dash cams that require installation services. These are serviced by professional third-party installation companies. If issues such as damage to the vehicle’s central control panel, scratches, or marks occur due to installation technical problems, the installation technician shall be responsible. (You can contact our after-sales customer service for coordination.)
Direct or indirect expenses such as “fuel costs from starting the car to the installation point,” “toll fees,” “bridge fees,” and “various unpredictable accidents” incurred during product installation and after-sales installation shall be borne by the customer.
Without affecting the product’s secondary sales, a 7-day no-reason return is supWithout affecting the product’s secondary sales, a 7-day no-reason return is supported. Due to industry specifics, after navigation installation is completed, no-reason returns require the vehicle owner to bear the installation costs. Thank you for your understanding.
From the date of purchase, free after-sales disassembly and installation services are available at the installation point once within three months.
Need help?
Contact us at {email} for questions related to refunds and returns.